Controversy over canceled Itaú CARDS worries customers; find out everything about the controversy

Do you need to cancel your Itaú card? Follow our simple guide to resolve any situation hassle-free. Learn how to protect your card and keep your financial health safe.

Need to cancel your Itaú card? Whether you’re a starter or an additional player, here’s what you need to know to do it without a headache.

In the following lines, we will simplify the process for you, making the experience lighter and more hassle-free.

The process is valid for both the cancellation of the cardholder and additional cards. That said, continue reading.

Find out how to cancel your Itaú card, whether due to loss, theft or pause in use, in an uncomplicated way. (Credit: @jeanedeoliveirafotografia /

How to cancel Itaú cards?

Firstly, it is important to recognize that the reasons for canceling a card can vary: loss, theft or simply deciding to take a break from using it.

Itaú Unibanco makes this procedure easy, allowing you to do everything without complications. So, how to proceed?

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How to cancel the Itaú card if it is lost or stolen?

If your card has been lost or stolen, Itaú offers a quick solution online or via the app. On the website, you just need to:

First, you need to access Itaú online: Then, simply select "cards" in the menu. Finally, just click on "loss and theft notice".

Using the app, block the card and request a duplicate via chat. Easy, right?

For other situations

On the other hand, if the reason is different, such as taking a break from using it, WhatsApp is an effective alternative.

In this sense, start a conversation using the number provided or, if you prefer, call the call center. To cancel, the Itaú app also offers a direct option in "products" > "cards".

Cancellation in case of death

Furthermore, in delicate situations such as the death of the holder, Itaú requests that the request be sent by email, accompanied by the necessary documents, such as:

Death Certificate of the deceased card owner; Identity document of the representative with photo; Request form; A profile photo (selfie) holding the identification document, along with a paper indicating the date of the request.

Tips for canceling the Itaú card

Clarity in communication and the correct sending of the necessary documents make the entire process faster and more hassle-free.

Remember, Itaú is ready to help you in any of these situations, always aiming for your comfort and safety.

Finally, for a smooth process, follow these tips:

Keep your documents on hand to speed up the process. Use digital channels for greater convenience and speed. If you have any questions, don’t hesitate to contact the customer service center.

Canceling an Itaú card does not have to be a complicated process. With the correct information and following the appropriate steps, you can resolve your situation efficiently and with peace of mind.

In addition to knowing the cancellation procedures, it is crucial to take preventive measures to protect your credit card.

First, never share your card number, security code or passwords with third parties. Always monitor your bank statement to detect unknown transactions quickly.

And, of course, in online environments, prefer safe and verified websites for your purchases. These simple but effective actions significantly reduce the risk of fraud and losses, keeping your financial health protected.

Find out more about cards: VISA allows credit cards with a limit of R$15,000? Understand the benefits available

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