Accounts canceled at Nubank? Understand the CONTROVERSIAL statement from the bank TODAY (17/02)

Nubank has issued some recent announcements to customers who have open accounts. In addition, those who have not yet registered should also pay attention.

Nubank, renowned for its innovation in the digital financial sector, has just released a statement that promises significant transformations for users.

With an approach focused on simplifying financial life, the bank has been the choice of millions who seek efficiency and practicality in their banking transactions. Check the statement.

Don’t have a Nubank account yet? See how[and the opening procedure]and pay attention to fintech rules! / Credit: @jeanedeoliveirafotografia / pronatec.pro.br [eoprocedimentodeaberturaeatente-seàsregrasdafintech!/Crédito:@jeanedeoliveirafotografia/pronatecprobr

Nubank announcement for customers and non-customers

Initially, the recent statement clarifies crucial aspects about how the platform works, including details for those who want to open or cancel an account.

In this way, the bank provided a step-by-step guide for those who want to join the group of customers, at the same time as it showed how to leave the platform for good. Check out.

Step by step to open an account at Nubank

Firstly, opening an account at Nubank is a simple and intuitive process, designed to facilitate your entry into the world of digital finance. Check it step by step:

Application download: start by downloading the Nubank application (Android: or iOS: open the application and select the option to create a new account. You will need to provide some basic personal information such as name, CPF and email address; Data confirmation: So, after filling in your information, Nubank will carry out a quick credit analysis and confirm your data. This process is quick and completely digital;Account activation: once approved, you will receive instructions to activate your account and start using Nubank’s services. Nubank immediately.

See others: URGENT: R$7.5 billion has not yet been redeemed at the Central Bank, see how to check your forgotten amounts

How to cancel your Nubank account

However, if you decide that it is time to say goodbye to Nubank, the cancellation process is straightforward and can be carried out directly through the app:

Access your profile: in the Nubank app, click on the profile icon located in the top left corner of the home screen; Account settings: then, within the profile menu, select the "Set up account" option; Cancellation option: scroll down the screen until you find the "Cancel account" option. Select it to start the process;Confirmation: if your account balance is zero, you can confirm the cancellation. Otherwise, you will need to transfer your funds before proceeding; Wait for confirmation: Nubank can take up to 30 days to fully process your account cancellation. You will receive a termination form with all relevant information for your security and transparency.

Transferring your balance before canceling

Furthermore, before canceling your account, it is essential to transfer your balance to avoid losing your funds. Nubank makes this step easier by allowing transfers via PIX or TED to any bank, free of charge. Follow these steps to transfer your balance:

Access the transfer option: in the app, choose the option to transfer money;Choose the transfer method: select PIX for an instant transfer or TED for a transfer within the same business day;Enter the recipient’s details: fill in the account information to which you want to transfer the balance;Confirm the transfer: check the data and confirm the operation. Your balance will be transferred immediately via PIX or within the same business day via TED.

Finally, these Nubank updates reinforce fintech’s commitment to innovation and user satisfaction, ensuring that everyone can manage their finances efficiently and securely.

So, if you have questions or need more information, don’t hesitate to contact Nubank support.

Check out more: Withdrawals for selected CPFs: Banco do Brasil announced R$ 1,176.68 per person TODAY (02/17)

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