App drivers who do this will be committing a CRIME, says secretary

Government slams the hammer: App drivers may be committing a crime due to a very common practice! Find out everything about the secretary’s message.

In the contemporary urban scenario, where app-based transportation services have become an integral part of urban mobility, a controversial question arises: what can (and can’t!) drivers do while working for Uber, 99 and other apps?

This topic, which seems trivial at first glance, raises important questions about consumer rights and the obligations of service providers. Recently, a Government Secretary made an impactful statement on this subject – see what he said below!

App drivers who do THIS could be committing a crime! Credit: plasticaxe.

How much do app drivers earn?

Before focusing on the secretary’s recent statement, it is essential to understand the context of app drivers.

With an average salary of around R$2,000, varying according to several variables such as hours worked, location and rates, these professionals face daily challenges in balancing their income and operational expenses.

This financial reality often puts them in difficult situations when it comes to meeting passenger demands and maintaining the profitability of the service.

Find out more at: Uber competitor arrives with both feet in the door and launches UNBELIEVABLE service

Do app drivers who don’t turn on the air conditioning commit a crime?

Yes! At least, that’s what a Government ordinance states that already has practical effects for application collaborators.

In Rio de Janeiro, a new determination by the State Secretary for Consumer Protection, Gutemberg Fonseca, establishes that app drivers who refuse to turn on the air conditioning will be committing a crime against the consumer.

This decision comes after the deadline set for application companies to define which categories would make the use of air conditioning available, which recently ended.

According to Gutemberg Fonseca, if a passenger requests air conditioning and the driver refuses, the driver will be subject to being taken to the police station and charged with a crime against the consumer.

This measure applies to all drivers of ride-sharing apps, such as Uber and 99, in the state of Rio de Janeiro, but at least so far, it does not apply to the rest of Brazil.

The controversy over air conditioning in Uber

The controversy over the provision of air conditioning at races arose after a Rio resident caught a driver charging an additional fee to provide the service.

In response, the government of RJ published a determination prohibiting this conduct and, until adaptation is made, vehicles without air conditioning are prohibited from accepting passengers.

Uber and 99 speak out

After a meeting with the Consumer Protection Secretariat, Uber informed that it expects air conditioning to be used on all trips, regardless of the type, and that charging additional amounts to passengers in the name of the company is prohibited.

99, however, did not respond within the deadline provided by the government. The company’s position, however, has everything to be the same as Uber’s.

Find out more at: Dozens of vehicles are removed from Uber: check the list and understand the blocking criteria

Comfort vs. Legality

The statement from the State Secretary for Consumer Protection of Rio de Janeiro brings to light an important discussion about the limits between the comfort desired by consumers and the legal obligations of app drivers.

In a constantly evolving market, balancing users’ expectations with drivers’ operational viability is a challenge that requires dialogue and innovative solutions.

Post a Comment

Previous Post Next Post